Social Security Office OHO

Donald Luke a year ago

Can't even make an appointment because they said my issue didn't warrant a interview. Got approved in September they already paid my attorney but I am still waiting on my backpay. Call them every week given a different excuse. Don't ask for a supervisor they don't have one. Left her 3 messages starting 3 months ago. Still no reply. What a joke.

EM a year ago

My experience was great, and helpful. To be fair, I got Mr Beckell. He was fantastic...courteous, personal and knowledgeable. He's going to hate I'm sending people his way...but maybe not. Really appreciated sir.

Rhicke Jennings 3 years ago

The SSA office is in the old East Gate shopping mall with an outside entrance facing 21st Street. The office is new and spacious with waiting chairs and bathrooms. You still must wear a mask. The security is like an airport. Nothing in your pockets and everything is searched. You must walk through a metal detector. Then take a number by inputting your SSN. The wait was about 20 minutes with the queue moving quickly. The agents are very professional. They may require two forms of picture IDs. I has an appeal issue and put all the information of a one page overview which helped in the discussion. I also had copies of the history that I turned over for the follow up. I was impressed with the experience and the support. It is a well managed facility.

Rodora Mariano a year ago

After a 20 minute phone call waiting to to make an appointment, an automated voice told me to call at a later time of the day and hang up. It’s possible to set up appointments online, why can’t they just have that option available instead of having to talk to a person that’s too busy to answer a phone call?

William Righthouse 3 years ago

Make sure you show up early, doors open at 8:30 they start processing at 9:00. We got there at7:30 and the line was already wrapped around the courtyard. But they are pretty quick once you get in the doors. Masks are still required and you will have to go through a security screening.