Harold Washington Social Security Center

Martin Hoagland 9 months ago

My father passed in early January, 2025. Shortly after, I received a letter stating benefits were owed to his beneficiaries and that it was urgent that I respond within 2 weeks. It now has been 9 months and the only update from the local SS office is that it is at this DC4 processing center. No timeline. No estimate. No phone number for contact for status information. (And thereby, no accountability.) I have wasted so much time on hold month after month. Oh, and even better: benefits will not include any interest on what was owed! Musk and DOGE should have come here for a housecleaning... And I'm a Democrat. Thank you for the hurry up and wait, Uncle Sam.

Robert Hernandez 11 months ago

*****July 10th, 2025 update: After 7 month the error has now been corrected. Not sure if it was my Google review that helped expedite this error. If so, thank you google!**** I live in Omaha, NE and received a letter (see attachment/picture) from this particular Chicago office in December, 2024 stating that I owe $2200 in overpayments due to me being incarcerated. Problem is I've never been incarcerated in my life. Immediately contacted Social Security and through an appointment met with a represenitive through my local Omaha field office. Provided them with all requested documents to prove that I was not incarcerated but as of 06/13/25 this matter has yet to be resolved. Not only has this matter not been resolved, but now the Chicago field office has authorized monthly deductions from my monthly social security payments "until the amount I owe is paid back" (see attachment/picture). Omaha field office has reached out several times to the Harold Washington Social Security Center for clarity on the delay and the deductions but according to the Omaha SS field office representative, none of the Omaha field offices inquiries to the Harold Washington Social Security Center have been responded to. Pretty sad that I have to resort to google review with this. This is a good example of how inconsiderate this particular Chicago field office is when it comes to these matters.

Bonnie Mcmullen 6 months ago

Due to an error on the part of Social Security,I have to pay back $66.843.00!

Simon S 3 years ago

Waiting for over 3.5 hours. No one would come again. Wait outside one hour plus inside 2.5 hours.

Noreen Suiter 7 years ago

I've called several times in a row and after waiting for a representative, it rings and rings and no one answers. So you're forced to hang up and call back. I received a letter to call about an important matter but yet no one answers.